Kiosk & self-checkout

Kiosk mode turns a screen into a customer-operated ordering and checkout station — useful at a counter queue, a quick-service restaurant, or an unattended point in the store.

How it works

The kiosk shows your menu or catalogue in a simplified, touch-friendly layout. The customer browses, builds an order with modifiers, and pays at the screen, usually through a connected card terminal. The completed order flows into your normal sales, stock and reporting, and into the kitchen display where you use one.

Setting one up

Open the kiosk page on the device and sign it in to the store it belongs to. Lock the device to that page — guided access on a tablet, or kiosk mode in a desktop browser — so a customer cannot navigate away.

The kiosk is tied to a specific store and register, so its takings reconcile like any other till.

Payments

A kiosk should take card only. Pair a terminal so the customer taps or inserts at the screen; cash at an unattended station means a drawer nobody is watching.

Age-restricted items

This is the one place age checks are enforced strictly. At a staffed register an of-age prompt is a cashier attestation; at an unattended kiosk there is nobody to attest, so restricted items are hard-blocked and must be completed with a staff member.

Order collection

Pair the kiosk with a queue ticket or an order number on a display board so customers know when to collect. Without that, a self-service queue simply moves to the collection point.

Practical advice

• Keep the top-level menu short — kiosks reward fewer, clearer choices.
• Use good product images; they do the selling.
• Keep a staffed till open alongside for anyone who wants one.