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Tax rates & tax reporting

2 min read Updated Aug 8, 2026 SP360 Portal
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A tax return prepared from recorded sales

Tax is configured once under Settings → General → Currencies & Tax and then applied consistently everywhere — register, storefront, invoices, and reports.

How a tax rate is chosen for a product
How a rate is chosen, and what inclusive pricing actually means.

Creating tax rates

Add each rate you charge with its name and percentage, and mark it inclusive or exclusive:

  • Inclusive — the shelf price already contains the tax, and the receipt shows the tax portion within it. Usual for VAT and GCT markets.
  • Exclusive — tax is added to the price at checkout. Usual for US sales tax.

Getting this wrong shifts every total, so confirm it against a real receipt before you go live.

Applying tax

Set a default rate for the business and override it per product where the rate differs — zero-rated food, exempt services. Customer groups can be marked tax exempt, so an exempt trade customer is handled by attaching them to the sale rather than by remembering a rule.

Tax reports

Finance → Tax Filing gives you the filing figures for a period: taxable sales, tax collected by rate, exempt and zero-rated sales, and returns. GCT, VAT, and sales-tax layouts are supported, and everything exports to CSV.

Tax on the purchasing side — input tax on bills and expenses — is reported alongside it, so a return can be prepared from one place.

Closing a period

Once a period has been filed, close it. A closed period refuses new postings dated inside it, which stops a late backdated entry from quietly changing a return you have already submitted.

Changing a rate

When a statutory rate changes, add a new rate rather than editing the old one. Historical sales keep the rate that actually applied, and your past returns still reconcile.

Note: your business can rename menu items (Settings → POS Configuration → Menu Labels), so the names in your menu may differ from those shown here.

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