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Search guides for the portal, POS, Lite, and the mobile & desktop apps.
POS Register articles
- Ringing a sale on the POS register
Open a shift, build the cart, take payment, and hand over a receipt.3 min - Managing your product catalog
Add products, variants, and barcodes, and keep stock accurate.6 min - Refunds, returns & exchanges
Refund a sale, swap an item, or issue store credit — with stock and the ledger kept straight.2 min - Stores, registers & multiple locations
Add locations, set up registers, and run a multi-store business.2 min - Securing your account: passwords, PINs & 2FA
Two-factor authentication, PIN sign-in, and keeping staff access tight.2 min - Connecting hardware: printers, scanners, drawers & scales
Receipt printers, barcode scanners, cash drawers, scales, and card terminals.2 min - Taking payments: cash, card, split & more
Every tender the register accepts, and how to combine them on one sale.2 min - Shifts, the cash drawer & closing the day
Open a shift, manage drawer movements, and reconcile cash at close.2 min - Receipts: printing, emailing & customising
Thermal printing, digital receipts, gift receipts, and receipt branding.2 min - Selling offline and how sync works
Keep trading through an outage, and understand what happens when you reconnect.2 min - Discounts, coupons & promotions
Line and cart discounts, coupon codes, happy hour pricing, and bundles.2 min - Layaway, customer tabs & store credit
Pay-over-time plans, running accounts, and credit notes from returns.2 min - Barcodes & label printing
Generate barcodes, design label templates, and print to sheets or a label printer.2 min - Managing customers & customer groups
Customer records, purchase history, groups, and group pricing.2 min - Loyalty programmes, tiers & gift cards
Set up points or cashback, add VIP tiers, and sell and redeem gift cards.2 min - Restaurant mode: tables, modifiers & the kitchen display
Turn on restaurant features, lay out your floor, and send orders to the kitchen.2 min - Tips, commissions & staff scorecards
Collect and share tips, pay commission on sales, and measure performance.2 min - Connecting a payment gateway
Set up Stripe, PayPal, Square, WiPay, or FAC with your own credentials.2 min - Frequently asked questions
Quick answers to the questions we are asked most often.2 min - Troubleshooting sign-in and access
Locked out, wrong PIN, missing pages, or a session that keeps ending.2 min - Troubleshooting receipt printing & hardware
Nothing prints, the drawer will not open, or a scanner is behaving oddly.3 min - What's new in SalesPoint360
Recent releases across the portal, the register, and the apps.2 min - Equipment & item rentals
Hire items out by the hour, day or week, and track their return.2 min - Kiosk & self-checkout
Let customers order and pay themselves on an unattended screen.2 min - Queue management & wait times
Number your queue, show progress, and tell customers how long they will wait.2 min - Age & ID verification
Prompt for age checks on restricted products and keep an auditable log.2 min - Rental rates, deposits & packages
Set hire rates by period, take deposits, and bundle items into packages.2 min - Returns, damage & overdue hires
Book items back in, charge fairly for damage and lateness, and chase what is out.2 min - Signing in at the till with a PIN
Give staff a 6-digit PIN so they can sign in and swap over at the register without typing an email and password.5 min