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Franchise & multi-brand

2 min read Updated Aug 1, 2026 SP360 Portal
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One template rolled out across several franchise locations

Franchise and multi-brand features are for businesses that operate as more than one thing โ€” a group of franchised outlets, or several brands under one roof.

Franchise templates

A template captures a standard setup โ€” settings, categories, products, and roles โ€” so a new outlet opens configured correctly rather than being built by hand. Templates can also be applied to an existing location to bring it back in line with the standard.

Applying a template overwrites the areas it covers, so review what is included before running it against a trading location.

Benchmarks

Franchise Benchmarks compares outlets on the measures that matter โ€” sales, average basket, labour, waste โ€” so an underperformer is visible early and a strong one can be studied.

Royalties

Franchise Royalties calculates what each outlet owes on the agreed basis and tracks what has been collected.

Multi-brand

Where you run several brands, define them under Catalog โ†’ Brands and assign stores and products to each. Reports can then be filtered by brand, so a shared back office does not blur two different businesses together.

Branding per location

Settings โ†’ Branding and White Label control the logo, colours, and naming customers see โ€” on receipts, invoices, the storefront, and the customer portal โ€” so each brand looks like itself.

Who can do what

Franchise administration is deliberately restricted. Outlet managers see their own location; group functions such as templates, benchmarks and royalties sit with head office.

Note: your business can rename menu items (Settings โ†’ POS Configuration โ†’ Menu Labels), so the names in your menu may differ from those shown here.

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